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The best compliance program for you and your merchants.

When you partner with 403 Labs to offer your merchants a customized compliance program, you get much more than just access to our enhanced Self-Assessment Questionnaire (SAQ) process and our fully-automated vulnerability scanning service.

Depending upon your organization's wants and needs, you can partner with 403 Labs in a manner that facilitates maintaining your organization's branding and visibility, or you can refer your customers directly to us to handle all aspects of your compliance program. No matter how you choose to handle your program, there are a number of flexible pricing models available to accomplish your goals.

Your Partner Experience

Our goal is to help your merchants become compliant as smoothly as possible. Whether you choose to resell our services or refer your merchants to us, you will have a suite of functionality available to help you manage your merchant compliance program.

Customization

When you utilize 403 Labs for your merchant compliance program you are able to customize billing options, merchant communication, branding of your web portal, merchant support for the program as well as the enrollment/registration process.

403 Labs can even go as far as customizing the PCI SAQ process for your merchants based on services or hardware that you provide them. There are no cookie-cutter merchant compliance programs here.

Site Integration

Have a web portal of your own? No problem! You can leverage our API to pull down program information to handle your own tracking and reporting or to display compliance information to your customers on your own website.

Accessibility

Within the 403 Labs web portal, your customer overview will allow you to monitor your program in as much detail as you would like, including advanced views of your individual customer accounts.

You have access to real-time customer reporting showing important information, including demographic information, compliance statuses and progress details for your merchants' SAQs and vulnerability scans. Our web portal even generates pre-formatted compliance reports that are required to be submitted to the card brands.

You have re-enforced my opinion that we have engaged the right vendor to meet our company's needs; the flexibility and forward thinking is refreshing.

– Anne Gordon, Executive Director HSC Operations, Heartland Payment Systems

Your Merchant's Experience

Navigating the Payment Card Industry Data Security Standard (PCI DSS) may seem like a daunting task to merchants. But it doesn't have to be.

Your merchants get the guidance they need to register for, and navigate through, your compliance program. We assist your merchants through the registration process to help them identify the PCI DSS services that are required of them. Once a merchant registers, they have access to all of the services you select as part of your program, including their SAQ and vulnerability scanning, as they begin their process to validate their compliance with the PCI DSS.

Self-Assessment Questionnaire (SAQ)

403 Labs offers merchants a step-by-step process to understand each merchant's unique business, assisting your merchant with selecting their appropriate SAQ validation type.

Our enhanced SAQ is supplemented with additional qualifying questions and help text to better clarify the PCI DSS requirements. Merchants can add their own notes to requirements or send requirement-specific questions to their support team.

Within the SAQ, merchants' answers are saved in real-time. As they work to complete the SAQ, a results page lets the merchant quickly assess which requirements they have yet to fulfill.

Vulnerability Scanning

Our fully-automated Internet testing service enables your merchants to assess the security of their Internet connection and devices. Our scanning service performs tens of thousands of security tests on all components of a merchant's Internet infrastructure, including firewalls, routers, web servers and email servers.

Our service is designed to be accurate and complete, easy to configure, easy to manage and easy to understand. Once a scan is completed, the web portal will provide links to additional information about any vulnerabilities found, as well as potential solutions for remediating the vulnerabilities.

Support

403 Labs prides itself on the experience, expertise and level of service provided by our in-house, US-based support team. You merchants have the ability to interface with our support team through our support ticketing system or pick up the phone and speak to a live person. As part of the customization process of your merchant compliance program, we can even work with your dedicated customer service team to set up escalating levels of support.

In addition to our industry-leading support staff, you also have a dedicated point of contact at 403 Labs for your partner program who works with you directly to help you to set and achieve the specific goals of your compliance program.

Case Study: Heartland Payment Systems

What Heartland Needed

Heartland Payment Systems is one of the largest payment processers in the United States, providing credit, debit and prepaid card processing and related business solutions to more than 250,000 business locations nationwide. Heartland contacted 403 Labs looking for a partner to help them with creating a PCI compliance program for their large and diverse merchant portfolio that included the flexibility to target different segments of the portfolio with customized messaging and timing.

What 403 Labs Did

403 Labs worked with Heartland to create informational communications and presentations that increased the security awareness of its hundreds of thousands of merchants. 403 Labs also helped Heartland to segment their merchant population into relevant tiers and customize communication to those merchant groups. Through the partnership, Heartland merchants were provided a simple, secure and affordable way to assess their PCI compliance.

The Results

Using the 403 Labs web portal, branded with Heartland's logo and colors, merchants are able to quickly and affordably access a guided Self-Assessment Questionnaire (SAQ) selection process, take advantage of an enhanced version of the SAQ, have Approved Scanning Vendor (ASV) external vulnerability scans conducted and receive assistance from the highly-qualified 403 Labs support team. Through its partnership with 403 Labs, Heartland has stripped out the bulk of the confusion and cost typically associated with PCI compliance.

Create your customized program with 403 Labs.

All it takes is your name and phone number or email address to learn more about our services and expertise. If you'd like, you'll also be able to send additional details after you submit your information here.